Servicing Transfer & Sale of a Loan - "Step-by-Step"
COURSE DESCRIPTION:
The Servicing Transfer & Sale of a Loan - "Step-by-Step" course will discuss the steps taken when servicing is transferred to another servicer and/or investor. We will also discuss the communication that goes out to the customer during these processes and the oversight regulated by the Consumer Financial Protections Bureau (CFPB).
COURSE OUTLINE:
- Servicing Transfer Overview
- Planning for Servicing Transfer
- Investor Approval
- Regulatory Oversight
- Servicing Transfer/Goodbye Letter Example
- Welcome Calls
- Loan Boarding Process
- Payment Processing
- Customer Experience
- Servicing Transfer Process Recap
- 10-Question Practice Quiz
**Note: The course outline above may not be 100% accurate as we change curriculum periodically throughout the year. We also reserve the right to change course curriculum and/or discontinue this course at any time.
COURSE FORMAT:
- Instructor-Led Online Webinar
- Duration: 24/7 Access for 1-Year
- All Course Materials are Downloaded as PDF Files
- Source Links Included - Get Further Clarity & Updates
- Certificate of Completion Downloaded as a PDF File
- Job Search Resources (Upon Request)
HOW IT WORKS:
As soon as you enroll, we will e-mail you links and passwords to access the Instructor-Led Online Webinar & Course Materials, so you can start taking the training IMMEDIATELY.
ABOUT THE INSTRUCTOR:
Each CampusMortgage® instructor has an average of 15+ years of prior mortgage related experience. Each instructor also draws from a different knowledge base that may include such areas as: mortgage underwriting, loan processing, FHA, VA, Conventional loans, Commercial lending, USDA Rural Housing Loans and more.
SYSTEM REQUIREMENTS:
You will need the following: 1) a Computer, 2) Internet (DSL or higher) and 3) Computer Speakers. Please check beforehand to make sure these items are working properly.
GRADUATION:
Upon successful completion of this course, you will be able to download & save your Certificate of Completion as a PDF file.
REFUND POLICY & TERMS OF USE:
Before purchasing any CampusMortgage® training class from NAMP®, we recommend you thoroughly read our Refund Policy & Terms of Use.
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